Security people, sysadmins and, generally, all those who by virtue of their employment take loving care of corporate networks – all these people have plenty of headaches. Indeed, a veritable cornucopia of headaches. And, of course, the main source of trouble is… you guessed it, users. Tens, hundreds, even thousands of users (depending on your good fortune) who have problems 24/7. As for us, we try to help these ‘frontline soldiers’ get to grips with their headaches, using the full extent of our resources in our field of competence. Below, we discuss one very helpful remedy that fits this combat strategy to perfection.
There are, in fact, three separate remedies. But they all tackle one problem – keeping users under control. And there are helpful side effects – enforcing a centralized IT security policy, fool-proofing, and automating the ‘donkey work’. That’s right, I’m talking of three new features included in the new version of our corporate solution, Endpoint Security 8: application control, device control and web control. This post is about application control (or simply AC without the DC).
Most of the time it’s a struggle to keep computers clean. Users are given to downloading questionable “cool warez”, installing them, trying them out and forgetting all about them. As a result, in half a year the computer normally turns into an unmanageable software zoo, becoming unbelievably error-prone and slow. And, of course, the abovementioned “cool warez” can easily be virus-ridden, pirated, or at best counterproductive.
There are different ways of getting out of this predicament. Some companies wag their finger at users and strictly forbid them to install software on their computers (without actually enforcing a ban). Others simply make installing software impossible in one way or another. AC is, in fact, an elegant compromise between the two.